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warranty

2-Year Warranty Coverage:

 For product quality issues not caused by human error, we offer free replacement service, including issues such as inability to power on, abnormal screen display, or a broken charger.      If you have any other questions, you can contact us via email: Peledic@Outlook.com. we will get in touch with you as soon as possible after receiving the email.

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Warranty Exclusions:

  1. Expired product (the warranty period is within 2 years of product arrival; for example, if the product arrives on March 5, 2026, the warranty period is from March 5, 2026 to March 5, 2028).
  2. Human-caused damage, such as water damage, drops, or improper use.
  3. Unauthorized disassembly or repair (non-official after-sales disassembly).
  4. Force majeure events, such as fire, earthquakes, or abnormal voltage.
  5. Normal wear and tear on accessories, such as casing wear or normal battery degradation.